Money Back Guarantee Policy

At KALVARENTIOX, we are committed to providing our customers with exceptional products and services. We understand that sometimes things don't meet your expectations, which is why we offer a comprehensive Money Back Guarantee policy to ensure your satisfaction.

Eligibility for Refund

• Items must be returned within 30 days of receipt.
• Products should be unused and in their original packaging.
• Proof of purchase, such as a receipt or order number, is required.

Non-refundable Items

• Gift cards and vouchers.
• Customized or personalized products.
• Items marked as final sale.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Once authorized, securely package the item, including your proof of purchase.
3. Ship the return package to the following address:

Refund Process

Upon receipt and inspection of your returned item, we will notify you via email regarding the status of your refund. Approved refunds will be processed within 7 business days, and a credit will be automatically applied to your original method of payment.

Late or Missing Refunds

• If you haven’t received a refund after 10 business days, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you have done all of this and still have not received your refund, please contact us at [email protected].

Thank you for choosing KALVARENTIOX. We appreciate your business and are here to help ensure you have a positive experience with our products and services.